We believe in our products at Obtainium, and we focus our company’s reputation on building high-quality products that last. That is why our products come with a no-hassle, 5 year warranty and 30 day satisfaction money back guarantee.

30 Day Money Back Guarantee

Obtainium is proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If you purchase the product and don't like it, you have 30 days to arrange for a return and refund. Anyone wishing to exercise their 30 Day Money Back Guarantee must return their product to Obtainium Headquarters in Hong Kong. Shipping costs cannot be refunded. 

30 Day Return Policy

To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return please email  with your original order number and reason for the return. We will email you details on where to send the returned item/s. Obtainium will not cover the cost of return shipping. 

Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a refund will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.

Shipping costs are non-refundable. When returning your item, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund returned orders which we don't not receive.

5 Year Warranty Details

Our 5 year warranty applies to Obtainium wallets and cash bridges. It excludes the o-rings.

Obtainium warrants our wallets against defects in materials and workmanship for a period of five years from the date of original purchase. If a defect arises and a valid claim is received by Obtainium within the warranty period of 5 years, Obtainium will repair or exchange the wallet with a functionally equivalent to a new product.

Our warranty does not cover misuse, abuse or cosmetic wear and tear to the surface finish that does not affect the function of your product. In our opinion, a little scratch or knick here and there is nothing more than bragging rights that you've been putting your Obtainium to good use.

But if something breaks, we're behind you all the way.

Exclusions and Limitations

We've built our reputation on building high-quality wallets and offering the best customer service out there, so we're not going to nickel-and-dime you out of a warranty with a bunch of silly exceptions. The only thing we have to say is that the warranty excludes any scratching or surface damage due to use. The surface is expected to wear over time. We also don't warrant the o-rings, although these are designed for industrial uses these wear out naturally and will eventually need replacing. We do have replacement packs of o-rings should you need some. It may be possible to find them at a specialty hardware store. Feel free to buy them from another source if you can find the same specification. If the specification is not exactly the same however, we cannot guarantee good performance, durability or the ability to hold your cards in tightly. 

O-ring Specification- 

32mm Inside Diameter

1.5mm Thickness

70 Shore hardness

Material; NBR

Warranty Questions

If you have any questions about your warranty and whether or not a specific scenario is covered, please email  and our Customer Service Manager will be with you shortly.